Watch real people try your website or app.
Give us the steps on your website or app. People do them on a screen recording and say where they got stuck.
For: anyone with a sign-up, a checkout or a booking that has to work the first time.
Ask for a website or app testAsking costs nothing. Nothing starts until you say yes to a price.
What you get back
Every step
- 1 · Find a product8 of 8 got throughRecording shows here, on your results page.
- 2 · Add it to the cart7 of 8 got through"The button was below the fold on my phone."Recording shows here, on your results page.
- 3 · Check out5 of 8 got through"I did not know which box was the code."Recording shows here, on your results page.
Each person is a number, never a name.
- Each step, with how many people got through.
- Their notes in their own words.
- Screen recordings for each step, kept on your results page.
HOW IT WORKS
- Send your link and write the steps, one a line
- We set up the testYou see a price before anything starts.
- A person checks every recording, then you watch themUsually about a week. Your quote gives the date.
See what the person does
On a computer they share their screen and talk out loud. On a phone they use the phone's own screen recorder. They tick that they agree to be recorded first. Only people with a strong record of good work can take a test.
What it is not
- We don't film faces. You may hear their voice.
- Nobody sits with them to guide them.
- It is a small group watched closely, not a survey.
- Recordings stay private to your results page, and you agree not to publish them.
You never see the names of the people who answered. A recording has their voice. The rules we keep
Questions
How much does it cost?
Each job has its own price. You see it before anything starts.
How do I pay?
One invoice a month, by wire.
Run by Blue Coast Water, LLC. hello@likelikelab.com
Not sure yet? Tell us your goal.Just want first impressions? Website feedback.Ad checks